By Cindy Estis Green
By Cindy Estis Green
On a superficial level, the implications of the rising costs of customer acquisition are easily iden...
Hoteliers have traditionally evaluated performance based on a variety of metrics across the industry...
By: Ankush Khullar
By: Mark Lomanno
By Mark Lomanno
NATIONAL REPORT—Loyalty member bookings, as a percentage of total rooms, continued to increase acros...
By Mark Lommano